On the quality of quantitative instruments to measure digital competence in higher education: A systematic mapping study | PLOS ONE
![The development of HEdPERF: a new measuring instrument of service quality for the higher education sector - Abdullah - 2006 - International Journal of Consumer Studies - Wiley Online Library The development of HEdPERF: a new measuring instrument of service quality for the higher education sector - Abdullah - 2006 - International Journal of Consumer Studies - Wiley Online Library](https://onlinelibrary.wiley.com/cms/asset/b6e716f2-4a95-466e-994f-f29e435f51a7/ijcs_480_f1.gif)
The development of HEdPERF: a new measuring instrument of service quality for the higher education sector - Abdullah - 2006 - International Journal of Consumer Studies - Wiley Online Library
Measuring service quality in higher education: Development of a hierarchical model (HESQUAL) | Emerald Insight
![The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions - Expert Journal of Business and Management The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions - Expert Journal of Business and Management](http://expertjournals.com/media2/social/23446781-612-fb.png)
The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions - Expert Journal of Business and Management
![PDF) Measuring Service Quality in Higher Education: Evidence from an Albanian Private University | Xheis Nanaj - Academia.edu PDF) Measuring Service Quality in Higher Education: Evidence from an Albanian Private University | Xheis Nanaj - Academia.edu](https://0.academia-photos.com/attachment_thumbnails/35839159/mini_magick20190311-29900-1ln13f6.png?1552330525)
PDF) Measuring Service Quality in Higher Education: Evidence from an Albanian Private University | Xheis Nanaj - Academia.edu
![HEISQUAL: A modern approach to measure service quality in higher education institutions - ScienceDirect HEISQUAL: A modern approach to measure service quality in higher education institutions - ScienceDirect](https://ars.els-cdn.com/content/image/1-s2.0-S0191491X20301814-gr2.jpg)