![If something isn't right, your HSBC Security Device will tell you. Click on the tabs below to read the key messages and discover what you need to do. If something isn't right, your HSBC Security Device will tell you. Click on the tabs below to read the key messages and discover what you need to do.](https://www.hkg2vl1720-us-security.p2g.netd2.hsbc.com.hk/ContentService/gsp/saas/Components/default/doc/secure_key_support_fail_140x217.jpg)
If something isn't right, your HSBC Security Device will tell you. Click on the tabs below to read the key messages and discover what you need to do.
![HSBC UK on Twitter: "@KerryLeese If your password is not being accepted you can select "Forgotten Digital Secure Key password" on the app to reset this. ^EW" / Twitter HSBC UK on Twitter: "@KerryLeese If your password is not being accepted you can select "Forgotten Digital Secure Key password" on the app to reset this. ^EW" / Twitter](https://pbs.twimg.com/media/DahOt8OX0AEJpi4.jpg)
HSBC UK on Twitter: "@KerryLeese If your password is not being accepted you can select "Forgotten Digital Secure Key password" on the app to reset this. ^EW" / Twitter
![HSBC US on Twitter: "Now change your HSBC Debit Card PIN at all US HSBC ATMs https://t.co/QUy5anZaHr https://t.co/1rofDweJqe" / Twitter HSBC US on Twitter: "Now change your HSBC Debit Card PIN at all US HSBC ATMs https://t.co/QUy5anZaHr https://t.co/1rofDweJqe" / Twitter](https://pbs.twimg.com/media/DCeJ7JTXoAACLB5.jpg)